Brother Replace Toner

The toner cartridge has reached the end of its life and printing has stopped.

Supported models

US model documentation. Use these steps only for a listed model.

Symptoms

  • The printer displays “Replace Toner”.

Causes

  • The current toner cartridge has reached its replacement point.

Troubleshooting

  1. Remove the old cartridge

    Leave the printer on. Open the front cover and remove the toner-and-drum assembly. Press the green release lever to separate the old cartridge.

  2. Fit the replacement

    Unpack a compatible new cartridge when ready to install it. Remove its protective cover and seat it in the drum until it locks.

  3. Clean the corona wire and finish

    Gently move the green cleaning tab back and forth several times. Return it to its marked home position. Reinstall the assembly and close the cover. Wait for Ready without switching off or opening the cover.

When to contact support

Editorial guidance: If the message remains after correctly fitting a compatible new cartridge, ask Brother support for help. Stop if anything is damaged or will not fit without force.

Editorial note: Toner and drum are separate parts. This message does not by itself establish that the drum needs replacement.

Sources

Documentation checked .